1. Introduction
Welcome to KinCare ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our mobile application and website (collectively, "Services"). This policy explains how we handle your personal information.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and profile photo.
- Health Data: Medication names, dosages, schedules, and adherence history.
- Family Data: Information about family members you connect with, including their monitoring permissions.
- Usage Data: Logs of how you interact with the app, including feature usage and error reports.
- Device Information: Device model, operating system, and unique device identifiers for notifications.
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service.
- Send you medication reminders and health alerts.
- Facilitate family monitoring and caregiver features.
- Improve our app functionality and user experience.
- Respond to your comments, questions, and support requests.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information:
- With Your Family: When you explicitly grant permission for family members to monitor your adherence.
- With Service Providers: Third-party vendors who assist with data storage, notification delivery (e.g., Firebase), and analytics.
- For Legal Reasons: If required by law or to protect our rights and safety.
5. Data Security
We implement industry-standard security measures, including encryption in transit and at rest, to protect your data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information within the app.
- Delete your account and associated data.
- Revoke family monitoring permissions at any time.
7. Contact Us
If you have questions about this policy, please contact us at privacy@KinCare.com.